Did you ever have the perfect document for the perfect situation?

In those instances, have you wished, "Gee, I wish I could send the customer a link to this article so THEY could see it!"

Once again, ITBOOST to the rescue!

Let's generate that link:

  1. If you're not there already, head to your Knowledgebase List view.
  2. Click on the article you want to share. Then click the Edit icon.
  3. See that Person-and-Lock icon at the top of the screen? 

That makes your article public! Give it a click, then click the Save button.

Poof! There's your URL link under the icons in the upper-right corner! 

Copy.

Paste.

Send away!

What else can we do for you?

Need some more help? Click here to head back to the knowledgebase for some more handy-dandy tips.  

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