Improvements

  • Expiration date field into custom template has been introduced now.
  • Customer was getting multiple Domain & SSL Tracker Expiry Notifications. This improvement has been done. Now customers will get only a single email.

Bug Fixes

  • The problem with KB import and the document missing has been handled.
  • Company KBs were not getting saved. This issue has been fixed now.
  • Configuration Records were not fully syncing from CW to ITBOOST. This issue has been fixed now.
  • Alignment of labels for User name And Password on login screen was not right. These are now fixed.
  • KB hierarchy folders(KB Folder Structure)screen buttons were not aligned. This issue has been fixed.
  • Images in KB documents were not showing in imported documents. This issue has been fixed now.
  • Global dashboard backups tab was showing twice. This issue has been fixed now.
  • In user add screen the user name and password were auto filling. This issue has been fixed now.
  • Large run-books were having printing issues, it was only printing a single page. This issue has been fixed now.
  • Client was unable to attach the file in side pull at any place. This issue has been fixed now.
  • Password pop over functionality button wasn't working properly. This issue has been fixed now.
  • There was an issue with the KB article wasn't exporting properly. This issue has been fixed now.
  • There was a problem in selecting new company status. This issue has been fixed now
  • Issue with screen connect audit logs has been fixed now.
  • Companies synced with CW was not showing in global search. This issue has been fixed now.
  • Some of the knowledge-base and run-books were missing for some clients. This issue has been fixed now.
  • Count for global KBs was appearing wrong. This issue has been fixed now.
  • Internal user having Editor Role was Unable to Access Feedback. This issue has been fixed now.
  • Configuration custom CW questions were not showing ITBOOST. This issue has been fixed now
  • In run-books when you write a text in bold and then hit the save button, on viewing the text was going to normal font. This issue has been fixed now.
  • When we export data from ITBOOST in JSON the passwords were showing in encrypted form. The password will be decrypted form now when exported.
  • On Creating a New Tab and Custom Widget by a customer in BI. The same tab and widget was added automatically into other client accounts. This issue has been fixed now.
  • When we import a KB document, it goes out of formatting. Text was overlapping the image. This image has been fixed now.
  • In Custom templates uploading Image via Editor Filed was showing too small. This issue has been fixed now.
  • In custom templates the field type iFrame was making data disappear. This issue has been fixed now.
  • SSL expiration notification wasn't working. This issue has been fixed now.
  • On Feedback Survey Page, client customers doesn't see the smiley faces at their feedback pages. This issue has been fixed now
  • Data import was not accounting duplicate names of documents and was keeping on overwriting the documents. This issue has been fixed now.
  • We were having multiple issues with formatting when we import a word document into ITBOOST. This issue has been fixed now.
  • User was unable to drag and drop panel in the middle of already existing panels. This issue has been fixed. Now user is able to drag and drop the panel in the middle.
  • Global Search was showing Duplicate results. This issue has been resolved now.
  • In the Master Data Table, when update "Contact Type"; it was removing "contact type" in the Contact Record on Add and Edit Screen. This has now been fixed. 
  • Upon updating "Contact Relationship Record" in Master Data Table and then adding or editing Contact Record, the "Relationship Drop Down" was not updating. This has now been fixed. 
  • CSP headers were not showing with CSP evaluator. This issue has been fixed. Now CSP can be viewed from CSP evaluators.
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