Go to Administration – Settings
Once in the settings page scroll down to Screen Pop URLs
Select the + button to add a new entry
4. Enter ITBoost as the LinkName
5. In the Link box, follow the format below
Here, you need to replace <> with whatever your selected ITBOOST sub-domain is.
For example: If your sub-domain is “hybrid”, then you could replace <> with hybrid, as: https://hybrid.ITBOOST.com/#/app/contactDashboard?number=%P
6. Then press save button once completed
7. This integration has now been enabled system wide for all users!
Need some more help? Click here to head back to the knowledgebase for some more handy-dandy tips.