Improvements

  • In Company Passwords and Local Passwords section (under Side Pull of all assets), Copy button has been added against Password field. This will help users to copy password without clicking on eye icon to show password. Previously, it was required to click on Eye icon to show the password first before copy.
  • On Company Dashboard, Agreements filtering has been enhanced. Now, user can filter Agreements with respect to Active, Expired and Cancelled status. Moreover, Status column has been added in the drill-down screen of Agreements as well as Agreement details screen.
  • iFrame component for Custom Templates has been improved. Moreover, user can now set/configure the height of iFrame in between 100-800 pixels, according to requirements.
  • Feedback smiley icons sequence has been reversed from Sad to Happy to Happy to Sad for the ease of users and better usability.

Bug Fixes

  • CW Automate syncing was not working in random cases. This issue has been fixed now.
  • CW Automate companies were not appearing under mapping and merging screen. This issue has been fixed now.
  • Configurations were not saving with Sync On if date from CW Manage was syncing in American format. This issue has been fixed now.
  • For HUD Ticket widgets, filter changes were not retaining on page refresh or re-login. This issue has been fixed now.
  • Contact was not updating with sync on in random cases. This issue has been fixed now.
  • Lucid charts were not appearing in the Custom Template against iFrame field. This issue has been fixed now.
  • Closed tickets were not appearing under Ticket Statistics and Ticket Details widgets. This issue has been fixed now.
  • On Company dashboard, UK phone numbers were not appearing in proper format. This issue has been fixed now.
  • For Global Knowledgebase, attachments were not adding under Attachments section of side pull if user has edit permissions. This issue has been fixed now.
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