FAQs

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20 articles in this collection
Written by Clint Ford

What are My Limits on Data Storage and File Upload Sizes?

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Written by Clint Ford
Updated over a week ago

What's the Difference between my Runbook and my Knowledge Base?

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Written by Clint Ford
Updated over a week ago

Can I Edit or Delete Negative Feedback?

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Written by Clint Ford
Updated over a week ago

How do I download an Article from my Knowledge Base?

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Written by Clint Ford
Updated over a week ago

Make an Article Link You can Share with Anyone

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Written by Clint Ford
Updated over a week ago

Can I copy a Global KB to Company KB?

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Written by Clint Ford
Updated over a week ago

I deleted a KB Article. Can I restore it?

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Written by Clint Ford
Updated over a week ago

Importing/Exporting Articles To & From Knowledgebases

How to get 'em in & out
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Written by Clint Ford
Updated over a week ago

How do I import a pre-built Runbook Template?

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Written by Clint Ford
Updated over a week ago

How to add a record for any asset?

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Written by Clint Ford
Updated over a week ago

How do I Import LucidCharts into ITBOOST?

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Written by Clint Ford
Updated over a week ago

How to import my Gliffy Chart into ITBOOST?

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Written by Clint Ford
Updated over a week ago

How to Add the "My Favorite Companies" Widget

Keep your own favorite companies front-and-center
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Written by Clint Ford
Updated over a week ago

Search for Any Text in Your Knowledge Base

Only remember one word in the article? No problem!
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Written by Clint Ford
Updated over a week ago

How to Save Assets as Drafts

Come Back to Your Work when You Want
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Written by Clint Ford
Updated over a week ago

Quick Notes and Popups

How to use them to your greatest benefit
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Written by Clint Ford
Updated over a week ago

Importing Pre-built Custom Templates

See the work we've already done for you
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Written by Clint Ford
Updated over a week ago

Creating Folder Structure for KB Articles

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Written by Clint Ford
Updated over a week ago

Segregate Global and Company KB Folder Structure

Making a different folder structure for your Global and Company KB
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Written by Clint Ford
Updated over a week ago

Related Assets - Linking and Tagging

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Written by Clint Ford
Updated over a week ago